Marriott names new president, CEO

Marriott International’s board of administrators has appointed Anthony “Tony” Capuano as the company’s new CEO. Capuano, who also has joined the board helpful straight away, previously was group president, international growth, design and functions services. The board of directors also introduced that Stephanie Linnartz, beforehand team president, purchaser operations, technologies and rising companies, has been appointed president, efficient promptly. The appointments stick to the unpredicted dying of Marriott President and CEO Arne Sorenson on Feb. 15.

In early February, Sorenson and the board tapped Capuano and Linnartz to share the obligation for overseeing the working day-to-day operations of Marriott’s small business models and corporate capabilities even though Sorenson focused on his wellbeing. On his dying, Marriott introduced that they would continue in those people capacities as properly as continuing in their individual roles right until the board named new management. 

Connected: Marriott’s Arne Sorenson dies at 62

The New CEO

As team president, world-wide enhancement, design and operations expert services, Capuano was responsible for foremost world wide growth and design initiatives and overseeing the company’s worldwide functions self-discipline. During Capuano’s tenure main global improvement, the firm grew from just around 3,200 properties in early 2009 to extra than 7,600 homes by calendar year-stop 2020. In addition, Capuano has overseen the advancement and globalization of Marriott’s progress pipeline to 498,000 rooms as of Dec. 31, 2020, with a lot more than half of the pipeline symbolizing assignments outside the house of the U.S. In the course of the COVID-19 pandemic, Capuano has led Marriott’s function on its Commitment to Clean up initiative.

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“Tony has performed a important purpose in Marriott’s progress in excess of the previous ten years,” said J.W. “Bill” Marriott Jr., government chairman and chairman of the board, Marriott Global. “He will be a wonderful leader as we continue to advance our expansion system even though also navigating the sector dynamics of the COVID-19 pandemic. He is effective thoughtfully and pragmatically with our operator and franchisee neighborhood and has been steadfast in guaranteeing Marriott provides operational excellence and elevated purchaser experiences at our properties. Tony has a deep appreciation for Marriott’s thousands of associates who ultimately provide on our shopper and manufacturer guarantee and I know he will be a outstanding steward of our lifestyle. Alongside one another with Stephanie in the role of president, and the rest of our extraordinary management workforce, Marriott could not be in improved hands.” 

Capuano began his Marriott career in 1995 as component of the market planning and feasibility team. Between 1997 and 2005, he led Marriott’s full-company enhancement initiatives in the Western U.S. & Canada. From 2005 to 2008, Capuano served as SVP of entire-assistance development for North America. In 2008, his duties expanded to incorporate all of U.S. & Canada and the Caribbean and Latin The united states, and he became EVP and world main advancement officer in 2009. Capuano started his skilled job in Laventhol and Horwath’s Boston-based Leisure Time Advisory Group. He then joined Kenneth Leventhal and Company’s hospitality consulting team in Los Angeles. Capuano acquired his bachelor’s diploma in hotel administration from Cornell College. He is an active member of the Cornell Lodge Modern society and a member of The Cornell University of Lodge Administration Dean’s Advisory Board. Capuano is also a member of the American Hotel & Lodging Association’s Field Actual Estate Economic Advisory Council.

“This appointment is the honor of a life time, but it is also an very bittersweet minute for me,” Capuano wrote on LinkedIn. “I have this new role simply because my good friend and mentor, Arne Sorenson, shed his brave battle with pancreatic cancer past week. I nonetheless find it difficult to imagine that he’s absent.”

Capuano also available praise for the company’s new president: “Stephanie has an revolutionary vision for how our core lodging company, vacation platform initiatives and loyalty tactics can, jointly, accelerate our development and I just can’t wait to function with her on Marriott’s restoration.” 

His first assertion as CEO acknowledged the difficulties the corporation and the field at substantial is experiencing. “The COVID-19 pandemic is the most complicated disaster in the history of the journey field,” he wrote. “But I know with the Marriott staff in location, we will proceed the groundbreaking work of our initial a few CEOs to advance and increase the guarantee of Marriott Intercontinental.

“I know I have major footwear to fill. But I have also been given some seem advice—don’t try out to wander in Arne’s shoes—follow his path but locate your very own footing. With Stephanie, the management workforce, and Marriott’s world staff of associates, I have no doubt I’ll be in a position to do just that.”

The New President

As president, Linnartz will be responsible for acquiring and executing all factors of the company’s world wide consumer strategy, together with brand, internet marketing, profits, profits management, customer engagement, electronic, data engineering, rising companies and loyalty tactics. In addition, Linnartz will oversee Marriott’s global improvement corporation, which is dependable for the strategic expansion of the company’s 30 lodging brands, as effectively as the world wide style and design and operations expert services capabilities. Linnartz will also spearhead the company’s development on troubles which include the intersection of engineering and hospitality, the ongoing progress of the Marriott Bonvoy loyalty system, the brand portfolio and environmental sustainability.

“Stephanie has a leadership track document and clear eyesight for how our core lodging business enterprise, journey system initiatives and loyalty procedures can function alongside one another to accelerate growth,” reported Marriott. “Her deep practical experience across our organization will enable her to perform seamlessly with our house owners and franchisees, innovate for our visitors and clients, and winner new possibilities for our associates. Tony and Stephanie are accurately the CEO and president we require as we go on to drive ahead in direction of recovery and development in the several years ahead.”

“Every member of the leadership staff feels a profound perception of decline at Arne’s passing. He was not just a close friend and a chief for us, he was a guidepost for the hospitality marketplace,” claimed Linnartz. “The ideal way we can honor Arne’s memory is to keep on to shift the business forward. It is my privilege to choose on the job of President and to perform with Tony and the rest of the executive staff to make sure a seamless transition and to productively execute our strategy.”

As team president, purchaser functions, technological innovation and emerging companies, Linnartz was liable for manufacturer, marketing, product sales, income administration, customer engagement, digital, information and facts technological innovation, emerging companies and loyalty techniques. Linnartz played a pivotal part throughout Marriott’s acquisition of Starwood Motels & Resorts Around the globe, overseeing the integration of enterprise-essential devices including reservations, assets management, profits management and loyalty. In 2019, underneath her leadership, the business put together the Marriott and Starwood loyalty packages to make the new Bonvoy method, which now has a lot more than 147 million global associates.

Linnartz, who began her Marriott occupation in 1997, served as global chief business officer from 2013 to 2019 worldwide officer, sales and revenue administration from 2009 to 2013 SVP, global product sales from 2008 to 2009 SVP, revenue and marketing preparing and support from 2005 to 2008 and just before that, many roles in Marriott’s finance and company development section. She presently serves on the board of administrators of The Residence Depot. She retains a bachelor’s degree in political science and govt from the Higher education of the Holy Cross, the place she is a member of the board of trustees, and attained her master of company administration from the School of William and Mary.