Allianz Companions has returned to the journey insurance industry with a new and enhanced solution presenting that adapts to the ‘new normal’.
Below Allianz’s revamped providing, refunds are available for policyholders impacted by each national and global border closures thanks to COVID-19 through a new on-line system.
Underwritten by Allianz Australia, the buy system has been produced to align to the alterations in customers’ expectations, giving some cover to those who are positively diagnosed with COVID-19 even though travelling.
Must COVID-19 border closures or required quarantine shorten or cause a cancellation of their journey ideas, policyholders are also entitled to a partial or complete premium refund.
Created for qualified singles, duos and families, the new guidelines address Australians and eligible visa-holders travelling domestically and internationally, as extensive as they are travelling to a state that is integrated in the Australian government’s journey zone arrangement.
Allianz’s new travel insurance policies insurance policies are effortlessly obtainable by way of the new platform, which is also made to aid cut down the compliance load for companions, and automates future updates.
Aimee McGuinness, chief underwriting officer at Allianz Companions Australia, stated the system guides clients via the journey insurance coverage final decision-producing approach working with simplified and quick-to-recognize language.
“Travel has improved significantly because COVID-19, and we want to offer our companions and customers a improved expertise when they return to travelling, creating it less difficult for them to much more totally comprehend journey insurance policies in this pandemic industry,” she reported.
“We’ve invested countless numbers of hrs acquiring the platform to make sure it adapts to consistent modify – like what has been introduced on by COVID-19 – with minimal disruption.
“Close to 100 solution disclosure statements have now been streamlined to a lot less than 5, highlighting our determination to simplicity for associates and shoppers.
“With the recently made obtain path, prospects have entry to the product disclosure assertion all over the obtain journey, enabling them to discover comprehensive details on their plan at any phase of their acquire.
“This aids shoppers make an informed selection and delivers complete transparency on the product or service.”
Allianz temporarily ceased vacation insurance coverage product sales back again in March past yr, and was taken to courtroom in September about allegedly promoting journey insurance coverage that was misleading through three websites operate by Expedia.
Showcased image resource: iStock/Cineberg