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The most-asked vacation insurance plan questions amid COVID-19 – and the answers

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The most-questioned vacation insurance coverage questions amid COVID-19 – and the answers

Wednesday, December 16, 2020

By: Kathryn Folliott

TORONTO — Although Canadians hunting to travel this winter season have a couple of hurdles to clear – namely the 14-day quarantine upon return to Canada, and probably pre-departure tests, dependent on the destination – they are able to order COVID-19 travel insurance policies protection.

Lots of of Canada’s major insurance providers launched COVID-19 coverage back in late summer and early slide.

Travelweek checked in with Manulife, Allianz Worldwide Support and Blue Cross Ontario, to uncover out what thoughts they are hearing most normally from customers, and travel agents, about their policies and coverage.

We also acquired the 3 most-frequently questioned issues from the Canadian Lifestyle and Well being Insurance policies Association (CLHIA), a trade affiliation whose member companies account for 99% of Canada’s lifestyle and health insurance policy corporations.


1. Is Manulife promoting travelling overseas?

“Our major precedence stays the overall health and security of our buyers, staff members, companions and communities and, as the greatest journey insurance coverage provider in Canada, Manulife understands that some Canadians may well have family members, organization and other critical good reasons for travelling. Now, far more than at any time prior to, they want specialized protection that can help shield them in the event they drop unwell because of to COVID-19.

“We strongly stimulate you to adhere to the tips of the Authorities of Canada and health care gurus all around the environment for the duration of this time. For these who choose to travel, Manulife supports the health and fitness and protection of Canadians by providing specialized vacation coverage for COVID-19.”

2. Do I have to purchase an additional coverage & then insert the COVID-19 Pandemic Vacation Plan?

“No, this is a stand-on your own coverage that can be purchased on its individual, even though, we very propose that travellers contemplate the obtain of a Non-Medical Package Approach or Excursion Cancellation Program to shield from situations if unable to journey as prepared prior to departure.  For instance, contracting COVID-19 prior to your departure date.”

3. Does this system provide protection no matter of the place?

“Manulife does not exclude any distinct places around the world.  At current the only exclusion is for Cruise Vacation having said that, we are exploring prospects for long run updates in this regard.”

4. Can this coverage be mixed with other coverages for COVID 19 getting furnished by journey suppliers?

“Yes. If the customers booking involves any type of complimentary coverage from the journey provider, including the Covid-19 Pandemic Travel Approach will present the shopper with a mixed aggregate of the two plan protection amounts.”


ALLIANZ Global Help

1.  Do you have COVID-19 protection for vacation outdoors of Canada and what does it address?

“Yes, Allianz International Guidance offers COVID-19 coverage and guidance for clients who examination positive for COVID-19 whilst travelling. We offer it by way of our broker and journey agent associates or instantly via our simply call centre. This policy offers coverage for COVID-19 related health-related and interruption fees. The advantage most is $1 million and includes coverage for clinic and professional medical fees, transportation, and quarantine. This plan does not present protection for non-COVID similar clinical costs, nevertheless, we can also give coverage for other vacation insurance policies requires.”

2. How do Authorities of Canada travel advisories apply to the COVID-19 Insurance policy and Guidance Prepare?

“Allianz Global Support suggests that anyone follows all Government of Canada advisories. The COVID-19 Insurance and Support Strategy provides coverage for COVID to places with a Level 3 advisory on the day of departure. This protection is not readily available for vacation inside of Canada, cruises or any place integrated in the cruise ship itinerary, or locations with a Degree 4 advisory. As with every trip, shoppers are inspired to overview and adhere to any Federal government of Canada vacation advisories and have an understanding of the dangers for their place.”

3. Can customers order a policy soon after they’ve currently remaining on a trip?

“No. Clientele ought to purchase their coverage prior to departing on their vacation. On top of that, if they are buying a policy extension, they should do so prior to the expiry date of their COVID-19 policy.”

4. How do refunds work if the excursion is cancelled or if a customer has to arrive home early?

“Clients can request a refund provided they: a) terminate their policy prior to departing on their journey or b) they return to their province or territory of home in advance of the expiry day of their policy and a declare has not been incurred (partial refund).”



1. Will I be coated if I get COVID-19 even though on a journey?

“Ontario Blue Cross has not additional distinct protection for COVID-19 to their contracts. This condition was currently included under the Unexpected emergency Professional medical Care insurance policies, in the similar way as any sudden disease that would manifest on a vacation. The exact disorders, reductions of protection and limitations apply.

“As with most travel insurers, Ontario Blue Cross Emergency Health care Care insurance plan can include unexpected emergency repatriation if this service is considered necessary and harmless by the journey support health care workforce and the attending physician at the spot. Decisions are primarily based on quite a few things, which include the medical affliction of the insured. At all times, the assistance support is dependent on the availability of care and solutions desired to return home.

“Anyone scheduling to vacation abroad need to take the time to effectively assess the crucial mother nature of their journey prior to creating any options. We motivate customers to contact us to get more clarity on the relevant situations, if needed.”

2. Can you deliver created proof that I am coated for COVID-19?

“Yes, we are in a position to supply prepared evidence of coverage.”

3. Will you go over the aircraft ticket if I will need to return to the place soon after a vacation advisory is issued?

“Trip Cancellation or Interruption insurance addresses you only if you have to interrupt your vacation for a motive beyond your handle and which was unknown at the time your insurance coverage agreement took influence.

“To be qualified for a reimbursement, your Excursion Cancellation or Interruption insurance policy need to have been ordered or your excursion need to have been booked:

Prior to a amount 3 (stay clear of non-vital journey) or degree 4 (avoid all travel) warning has been issued by the Governing administration of Canada for your location.

Before March 12, 2020, on which day we contemplate the COVID-19 pandemic to be a recognized and uninsurable trigger.


THE CANADIAN Everyday living AND Wellness Insurance Association (CLHIA)

1. Need to I remain or should I go?

“This problem initially started to be questioned in August as snowbirds began to contemplate their selections for travel south to their winter season properties. Of program, Canadians want to make this final decision for themselves.  But insurers response this by determining the pitfalls to overall health and health care that exist in today’s surroundings. This contains not only contracting COVID-19 but also getting unwell and needing cure when healthcare facility assets are focused to unwell COVID-19 sufferers. To enable with some of these queries, we not too long ago issued this general public advisory.”

2. Why is excursion cancellation insurance plan not offered now?

“The Authorities of Canada carries on to maintain its world-wide journey advisory telling Canadians to avoid all non-important journey. When a journey advisory of level 3 (Stay clear of non-important journey) or 4 (Keep away from all travel) has been issued for a destination, excursion cancellation insurance policies for that desired destination can’t be sold, even for necessary journey.”

3. I have resolved to continue to be in Canada but because I have been out of the place way too long, I’m not promptly eligible for the provincial overall health program. What options do I have?

“Individuals can obtain ‘visitors to Canada’ insurance policies to cover the gap in between your return to Canada and the interval when you develop into suitable once again for provincial prepare. Most well being insurers present ‘visitors to Canada’ policies.”

Kathryn Folliott
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